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Last Updated: June 2026
Agencero LLC
mail-agencero.com
611 South DuPont Highway Suite 102, Dover, Delaware, 19901
By accessing our website, signing up for our services, or making any payment to Agencero LLC ("Company," "we," "us," or "our"), you ("Client," "you," or "your") agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use our services.
These Terms constitute a legally binding agreement between you and Agencero LLC, a business entity registered in the State of Delaware.
Agencero LLC provides an AI-powered receptionist service ("Service") designed to answer inbound calls on behalf of the Client when the Client is unavailable. The Service includes:
The Service is designed to operate as an overflow solution, activating when the Client's primary line is unanswered after a designated number of rings.
The standard monthly subscription is $500.00 per month, which includes up to 250 minutes of AI call handling per calendar month.
Minutes used in excess of the included 250 minutes are billed at $0.50 per minute. Overage charges are calculated at the end of each billing cycle and added to the following month's invoice.
Billing occurs on the same date each month corresponding to your original sign-up date. Invoices are generated automatically and charged to the payment method on file.
We accept major credit cards and ACH bank transfers processed through our payment processor. By providing payment information you authorize Agencero LLC to charge your payment method on a recurring monthly basis until the subscription is cancelled in accordance with these Terms.
If a payment fails, we will attempt to collect payment up to three times over seven days. If payment cannot be collected after three attempts, your service will be suspended until payment is received. Agencero LLC reserves the right to charge a $25 reactivation fee for suspended accounts.
Agencero LLC reserves the right to modify subscription pricing with 30 days written notice to the Client. Continued use of the Service after the notice period constitutes acceptance of the new pricing.
New Clients are eligible for a full refund of their first month's subscription fee if the following conditions are met:
Overage charges are non-refundable. The satisfaction guarantee applies to first-time subscribers only and may not be used more than once per business entity.
Approved refunds will be processed within 5-10 business days to the original payment method.
By activating the Service, Client acknowledges and agrees that all calls handled by the AI system will be recorded and transcribed. It is the Client's sole responsibility to ensure compliance with all applicable federal, state, and local laws regarding call recording consent, including but not limited to the Electronic Communications Privacy Act (ECPA) and any applicable state wiretapping or recording statutes.
Some states require all parties to a call to consent to recording. Client assumes all legal liability for compliance with applicable recording consent laws in their jurisdiction and in the jurisdiction of their callers.
Call transcripts are provided to the Client for business purposes only. Transcripts may contain personally identifiable information of third-party callers. Client agrees to handle such information in accordance with all applicable privacy laws.
Call recordings and transcripts are retained for a period of 90 days from the date of the call. After 90 days, recordings are permanently deleted. Transcripts may be retained longer at the Client's request for an additional fee.
The Service requires integration with the Client's designated calendar system (Google Calendar or equivalent). By enabling this integration, Client grants Agencero LLC and its AI system permission to read, create, and modify calendar events solely for the purpose of booking appointments on the Client's behalf.
Agencero LLC will make reasonable efforts to ensure appointments are booked accurately based on the Client's availability. However, Agencero LLC does not guarantee the accuracy of all bookings and is not liable for scheduling errors, double bookings, or missed appointments resulting from calendar configuration issues, system outages, or third-party calendar service failures.
Client is responsible for maintaining accurate availability in their calendar, promptly notifying Agencero LLC of changes to booking preferences, and verifying all AI-booked appointments before confirming with their end customers.
The AI system is designed to handle inbound calls professionally and efficiently. However, Agencero LLC does not guarantee that the AI will:
Agencero LLC targets 99% system uptime but does not guarantee uninterrupted service. Scheduled maintenance, carrier outages, and third-party service disruptions may temporarily affect Service availability. Agencero LLC will make reasonable efforts to notify Clients of planned maintenance in advance.
The AI system may not perform optimally in situations involving:
The Service is designed as a supplemental overflow tool and is not intended to replace human receptionists, office staff, or direct client communication entirely.
Client agrees to:
The Service handles inbound calls only and does not make outbound calls on behalf of the Client. However, Client acknowledges that:
In providing the Service, Agencero LLC may collect and process:
Collected data is used solely to provide the Service and improve system performance. Agencero LLC does not sell Client data or caller data to third parties.
The Service integrates with third-party platforms including but not limited to calendar services, telephony providers, and payment processors. Each third party's data practices are governed by their own privacy policies. Agencero LLC is not responsible for third-party data handling.
If Client or their callers are California residents, additional rights may apply under the California Consumer Privacy Act (CCPA).
Agencero LLC implements reasonable technical and organizational measures to protect data against unauthorized access, loss, or disclosure. However, no system is completely secure and Agencero LLC cannot guarantee absolute data security.
Client may cancel the Service at any time by providing written notice to Agencero LLC via email at jeantoribio@agencero.com. Cancellation takes effect at the end of the current billing cycle. No partial month refunds are provided.
To cancel, Client must:
Upon cancellation:
Agencero LLC reserves the right to terminate or suspend Service immediately without notice if Client:
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, AGENCERO LLC'S TOTAL LIABILITY TO CLIENT FOR ANY CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE TOTAL AMOUNT PAID BY CLIENT TO AGENCERO LLC IN THE THREE MONTHS IMMEDIATELY PRECEDING THE CLAIM.
IN NO EVENT SHALL AGENCERO LLC BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, LOSS OF REVENUE, LOSS OF BUSINESS OPPORTUNITY, OR LOSS OF DATA, EVEN IF AGENCERO LLC HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Agencero LLC is not liable for:
Client agrees to indemnify, defend, and hold harmless Agencero LLC and its officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:
These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law provisions.
Any dispute arising out of or related to these Terms or the Service shall be resolved exclusively in the state or federal courts located in Kent County, Texas. Both parties consent to personal jurisdiction in such courts.
Before initiating any legal proceeding, both parties agree to attempt to resolve any dispute informally by contacting the other party in writing and attempting to negotiate in good faith for a period of 30 days.
All aspects of the Service including the AI system, software, scripts, branding, and proprietary processes are the exclusive intellectual property of Agencero LLC. Client is granted a limited, non-exclusive, non-transferable license to use the Service solely for their internal business purposes during the subscription period.
Client retains ownership of all business information, call recordings, transcripts, and data generated through their use of the Service.
If Client provides feedback or suggestions regarding the Service, Agencero LLC may use such feedback without obligation or compensation to the Client.
Agencero LLC reserves the right to modify these Terms at any time. Changes will be communicated via email to the address on file with at least 14 days notice before taking effect. Continued use of the Service after the effective date constitutes acceptance of the modified Terms. If Client does not agree to the modified Terms, Client must cancel the Service before the effective date.
These Terms, together with any order forms or service agreements signed by both parties, constitute the entire agreement between Client and Agencero LLC regarding the Service and supersede all prior agreements, representations, and understandings. No modification of these Terms is valid unless made in writing and signed by an authorized representative of Agencero LLC.
If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that the remaining Terms will otherwise remain in full force and effect.
Failure by Agencero LLC to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.
For questions, cancellations, or legal notices:
Agencero LLC
Email: jeantoribio@agencero.com
Address: 611 South DuPont Highway Suite 102, Dover, Delaware, 19901
Phone: +18176705386